Do you know what all of the top apps in the world have in common? All of them take attribution and correct tracking very seriously. They also know that measuring installs is far from being the only thing you need to track in App marketing.

Correct tracking for Paid App campaigns, which includes going much further than just tracking installs, is as crucial as it is for regular web campaigns, with the difference being that the tools and platforms you use for tracking app campaigns differ quite a bit from the web ones.

In this blog post, we will cover the main things you need to know when it comes to tracking paid app campaigns. 

You need tracking before you start

There are ways to do some initial campaigns without having a tracking set-up. For example, you could advertise with Google Ads as Google can already track the Installs for Android and the Cost for each install without doing anything. But this will only work for Android campaigns.

In Apple Search Ads, you will not need additional tracking either to start campaigns as Apple Search Ads can track installs without a tracking/attribution partner.

Although you could do some campaigns without tracking, if you are even a little serious about having successful app campaigns, you will need to track and measure what happens after the install as well!

At the end of the day, usually installs are just the first step in your acquisition funnel. 

Many App marketers say that their goal is to get more installs. But should it be the main goal? A more reasonable answer is that you will want users to make in-app purchases and drive sales! Or if your goal is to get more ad revenue from people using the app, you would want them to be active inside the app and actually use it instead of just installing, opening it once, and then forgetting.

That’s why it’s crucial to know what’s happening after the install has taken place. Do you understand which channels actually drive installs of good quality that will go on to use the app and make purchases? Or which channels will get you very low-quality users who might not even open the app after installing?

To track all the different events happening after the install, and to attribute them to a certain partner, you will need a tracking/attribution partner. 

App tracking partners – Firebase vs mobile measurement platforms

One of the main things we have encountered so far with App marketers is the lack of knowledge about different mobile tracking/attribution partners. There aren’t many useful and easy to comprehend resources about comparing them, so it is hard to figure out which ones are essential to have and why you might sometimes need to use several tracking platforms.

Let’s start with the one that is very useful to have, which is Firebase.

What is Firebase and why do you need it 

There’s a lot of value and different functionalities that Firebase can offer to App developers and marketers.

Firebase for Apps

Source: Firebase

It can be used for many different causes, and to bring it all together in one sentence: “Firebase is Google’s mobile application development platform that helps you build, improve, and grow your app.”

The Analytics part of Firebase can be super helpful for understanding your users, how they behave inside the app, what their demographics are etc. It’s basically Google Analytics, but for Apps! And it’s free to use as well!

By the way there now is a way to actually see your app data in Google Analytics as well and that is possible through the App+web property. The prerequisite to seeing your app data in Google Analytics is to actually get it set up in Firebase first and the data you will see in Google Analytics will be the same as you see in Firebase. 

We are also going to write a blog post on what you can do with Google Analytics: App + web pretty soon. So make sure to sign-up to our newsletter to be notified when it’s live.

So, getting back to Firebase… 

One look at the sidebar already shows you the possibilities and options Firebase has for Marketers:

Firebase Analytics

The key benefits for Firebase:

  • Set-up tracking for in-app events
  • Link your App with Google Ads, making it possible to see the same events inside Google Ads and letting you optimize towards them.
  • Set up Conversion funnels and analyze them
  • Create different audiences/segments and analyze them in detail
  • Track the retention of your users

As marketers, we really appreciated how easily Firebase allows you to analyze the different segments of your user base. 

A couple of use cases for Firebase:

  • If you want to know what is the average revenue per user for different countries
  • Demographic data – which age groups are most profitable for you
  • Comparing install to purchase ratio in different segments
  • Seeing how users of different App versions are interacting with the app
  • Comparing different phone brands – how do Xiaomi users compare against other Android brands.
  • You can even compare performance between different phone models – iPhone X vs iPhone 6 etc.  You could then exclude the different phone devices from your FB campaigns and not target the people with those phones.

Here is a great video that sums up the vast capabilities of Firebase.

So Firebase looks to be super useful right? You might be wondering why you need a mobile measurement partner (MMP) when you already have Firebase. 

While Firebase is super useful for many analytics tasks, what it lacks is in the connection with major Ad Networks. From the biggest one, it only supports Google Ads, meaning no connection with Facebook, TikTok nor Snapchat, etc. You could see Apple Search Ads as a source, but the only data Apple Search Ads will provide is on the Campaign level, which means you will not see the in-app metrics for certain ad groups nor keywords, which is very important.

This also means that you can’t accurately track the source of installs and in-app actions to evaluate the effectiveness of your app campaigns.

Firebase source not setThis is where mobile measurement partners come into play.

What is a Mobile Measurement Partner (MMP)?

MMPs such as AppsFlyer, Adjust, Branch or Kochava are attribution and analytics tools, which help you to attribute and analyze the effectiveness of your mobile marketing activities. MMPs are particularly helpful if you want to measure outcomes across several ad networks. 

Putting it simply, it helps you understand from which channels you are getting app installs and most importantly, which particular channels and campaigns are driving in-app actions.

Say that you are advertising on Facebook, Google, Tik Tok, and Twitter – MMP’s help you compare the different Ad networks side by side and show how effective each one of them is in achieving your KPI’s.

Here is an example from Branch:

Branch Attribution Platform

As you can see, in Branch you could easily filter the campaigns by ad partner to see campaigns of each platform side by side and compare them “apples to apples”.

Same with Adjust and other measurement partners. It gives you a dashboard, where you could keep track of all the KPIs important to you. You could also go deeper within each Ad platform to see how each campaign, ad group, or ad is performing.

Adjust Attribution Platform

This enables you to do a deep analysis of your App campaigns and evaluate the performance most accurately according to your key in-app events.

Measurement Partners will help see the value of each ad network more objectively

If you are a seasoned web marketer then you probably already know about the Last Click Attribution model, which Facebook, Google Ads, and other big Ad networks are using and how they usually claim more conversions than what is actually attributed to them in Google Analytics.

Since Attribution is a really vast topic, then I will not go into detail and explain how everything works. But what you should know is that by default each platform will be likely to claim more conversions than you would see in a 3rd party tool like Google Analytics or a Mobile Measurement Partner. 

For example, if you are doing heavy advertising on Facebook and Google Ads at the same time, then it is likely that the targeting might overlap between these two. A person may see an ad from Facebook and an ad from Google during the same day.

By default, Facebook has an attribution window of a 1-day view and a 28-day click. That means Facebook will claim the conversion if a person just scrolled over an FB ad (was counted as an impression), didn’t convert and clicked on a Google Ads campaign, and then converted –  your conversion will be claimed by both Google and FB ads. 

Facebook ads and Google Ads overlap Mobile

Mobile measurement partners will show you what was the actual last click which led to a conversion, helping you to have a more accurate view.

Which mobile measurement partner to choose?

While you can use Firebase for free and there are some other free possibilities as well, paid mobile measurement partners can be quite costly. But as you know by now, only having Firebase or other free solutions will not be enough if you are advertising in other channels besides Google and Facebook Ads.

You are probably wondering how and which measurement partner should you choose for your app.

In general, it’s best if you choose from the 5 biggest ones as they will likely have all the tools and integration opportunities you would need.

Here is a list of the 5 biggest mobile measurement partners in no particular order

  1. Kochava
  2. Singular
  3. AppsFlyer
  4. Branch
  5. Adjust

While the functionalities that these MMP’s offer are quite similar, but there still are some differences to know about: 

  • All of them except Branch offer options for building and integrating audiences. Branch is more simplistic and geared towards general attribution and deep-linking possibilities.
  • The price difference can be pretty big depending on which provider you choose. Branch has a different pricing structure than the rest as it is dependent on the monthly active users while the others are priced according to the amount of installs acquired (organic included)
  • When just starting out, it might make more sense to go with Kochava or Branch, as they can be more cost-effective. AppsFlyer costs more than others and is rather suited for bigger businesses, but it is also the most reliable, user-friendly and gives you more advanced features than the rest.
  • The pricing depends a lot on your app’s specifics as well so it makes sense to do your own investigation and see what each provider can offer to you. 

More useful tips:

  • You can use Kochava for free, but that demands you to share all of your data. 
  • You can use Branch for free up to 10k monthly active users
  • You can have monthly trials with each of them to see which one suits you best

Here is a bunch of questions to answer which can help you when doing your own research and choosing a measurement partner:

  1. Do they cover all the main ad-networks you intend to use
  2. What are the different pricing options that they offer
  3. Do they offer tracking links and deep-linking options
  4. Do they have an Intuitive dashboard navigation
  5. Do they have options for doing Cohort Analysis
  6. Look at their reviews online and see if there are issues with customer support or if other problems keep popping up
  7. Do they also import Cost data from ad networks 

 

Want to get our advice on which Mobile Measurement Partner you should choose and how to optimally set up your App campaigns? Feel free to get in touch with us. We can help to guide you towards the most suitable tracking partner for you!